101 Live Web Chat

In an emergency always dial 999

The live web chat is operated by Cambridgeshire Constabulary agents who are available 24/7 to help you with non-emergency queries.

So we can help with your enquiry faster, please select the relevant option in the web chat window;

Our live web chat is a secure online service, however please be mindful when using this service on a shared computer or in an open public space.

Please note: our live web chat agents are unable to provide updates for incidents or ongoing crimes via the web chat service. Please call 101 for updates of this nature.

When to call 101:

To provide feedback on your web chat experience, please select a number that represents your experience from the bottom right corner of your web chat window; 1 = poor to 5 = excellent.

If you find our web chat service is unavailable, you may find the answer or solution by searching our website. Alternatively, if you require non-emergency assistance, please call 101.

Abusive or nuisance web chat messaging will not be tolerated. We kindly ask you not to misuse this online facility, however if you choose to ignore this request we may decide to prosecute you under the Malicious Communications Act 1998.

Personal information supplied by means of this website and its online services will be processed in accordance with the Data Protection Act 1998. We are using the IM Supporting Live web-based Live Chat software.